About Us.

Onsite is the only software company for the lumber and logging industry that dedicates its foundation to supporting its customers.  Our company model begins and ends with customer satisfaction and support.  We personally know many of our customers through years of phone interaction, visitation and product development.  At Onsite, there is no downtime for our customers so there is no downtime for us.  We include 24-hour support for everyone that purchases or demos our products and we typically do most of our customer requests and problem solving after normal working hours.  Being part of the Onsite family not only means we are available anytime, but also you never
re-purchase equipment or find yourself being forced into upgrading.  As handheld equipment fails or needs repairing, we immediately replace it with a new device or loaner that is equal to or exceeds what you previously had. Software updates are also provided free of charge and are periodically released, which can be easily downloaded with the press of a button from a wireless network.  These updates can include free reporting, customizations or just simple bug fixes and improvements.  No two companies are the same and we realize this important fact.  Many of our clients have restrictions on their use of technology and the internet, while others fully immerse their operation in the most advanced, cloud-based solutions we have to offer. No matter what the case may be, we will always conform to your needs to push your business to new heights. We have decades of experience in the industry and know what success looks like.  Ask us for countless references and see for yourself what we are able to do for you.  Because with us, your insight is Onsite.